Recent Water Damage Posts

Protect your gutters from ice dams

2/17/2020 (Permalink)

a picture of a frozen gutter with ice on the roof Ice dams can potentially cause water damage!

Icicles can be a sign of an ice dam on your gutters. You may ask yourself, how does that affect my home? Well, the dam build up on a roof can cause water to pool behind it and leak into your home. Also, melted water from the warm roof can back up behind it, flows under the shingles, and into the house. Below are a few tips to help prevent an ice dam in your gutters during the winter weather ahead.

Prevention tips

-Add insulation in your attic

-Remove attic heat sources

-Insulate attic access door

-Check the exhausts

-Check flashing around chimney

Keep in mind that your SERVPRO of Wheaton/Kensington is always here to help, and make it “Like it never even happened."

When winter weather strikes…We strike back!

11/14/2019 (Permalink)

SERVPRO logo with ice background. small message "We are always here to help and make it Like it never even happened". SERVPRO of Wheaton/Kensington strikes back!

With the first real signs of winter arriving last week, it’s important to know what you can do to prepare your residential our business property.

PREPARE YOUR HOME:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to off.
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

PREPARE YOUR BUSINESS:

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surface and post caution signs where water could be present.
  • Contact our office at 301-933-2425 and speak with Ingrid about obtaining an Emergency Ready profile for your business.

All in all, please be safe this winter, and if you are in need of our assistance, we are always here to help.

Categories of Water Contamination

1/7/2019 (Permalink)

All water losses are different!

Here at SERVPRO of Wheaton/Kensington safety is our first priority. Knowing how to react when you experience a water loss is vital to you and your families’ health. All water poses potential health problems. It is the single leading cause of disease in the world. Understanding the different types of water contamination levels and their health risks can make a big difference in restoration process as well as minimize your chances in becoming sick. This information will help you determine if you need to evacuate the home or not. Below you will find a description of the different types of water contamination categories.

Category 1 – Clean Water: This water originates from a sanitary water source that does not pose substantial harm to humans. This may include broken water lines, tub or sink overflows with no contaminants, appliance malfunctions involving water supply lines, melting ice or snow, falling rain water, broken toilet tanks and toilet bowls that do not contain contaminants or additives.

Category 2 – Gray Water: This water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Examples of this include discharge from dish washers or washing machine overflows, toilet overflows, toilet overflow with urine, but not feces, and other sources where water has been contaminated.

Category 3 – Black Water: This water is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Elderly, children under the age of 2, and people with respiratory issues should not occupy the facility until the building safe. Examples of Category 3 water are all forms of flooding due to sewage, flooding due to sea water or rain fall (rain, natural disaster), and colored water.

 Keep in mind that every water loss is different, and determining the type of water category you have is the first step towards figuring out what the next step is. Once we establish the water category we put together our plan of action.

The information above was provided by The Institute of Inspection Cleaning and Restoration Certification (IICRC). We hope we’ve provided a better insight on the different water types. Remember that your SERVPRO of Wheaton/Kensington is always here to help, and make it “Like it never even happened.”

Faster to your Kensington/Wheaton water loss

6/8/2018 (Permalink)

Let the professionals handle it!

Along with a water loss comes a flood of emotions. You may be confused as to what to do next, or who to call. Here are a few tips on what your next steps should be, and whose information you should have handy just in case you have this unfortunate event happen to you.

First steps to follow for a water loss for clean water.

  • Shut off the source of water if possible.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution is safe from electrical shock.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Do not use a regular vacuum to remove water.
  • Remove oriental or other colored rugs/books/magazines from wet carpeting.

Whose information should you have handy?

  • We recommend you have an Emergency Ready Plan in place with your local SERVPRO location. This will facilitate the process for both you and your local SERVPRO. In the ERP form we have most of the essential information needed to begin the mitigation process for your home or business.
  • Your Insurance Adjuster should be notified immediately after or during your loss.
  • Your Plumber should be notified if the loss occurred due to plumbing/pipe issues. If the loss occurred due to those issues they can repair the cause of the of the water loss.

Remember that when a water loss occurs you are in a sensitive time frame to be able to recuperate your personal property and prevent further damage such as mold etc... Have this important information ready just in case.Also keep in mind that our goal is to make it "Like it never even happened."

Your SERVPRO of Wheaton/Kensington is always here to help!

Bathtub and Dishwasher Overflow

10/30/2017 (Permalink)

Bathtub

Bathtub overflow: It’s important to make sure that fittings, seals, pipes, etc. are inspected thoroughly to prevent issues such as water damage.

The bathtub overflow drain can be the cause of a leak, even though it is not the first place you'd usually suspect. A water stain in the ceiling below a bathroom is often the first sign of a problem with a tub overflow drain.

 Dishwasher Overflow: Is this something you've experienced before? "Why is my dishwasher leaking, where is it coming from?" There are many questionable factors for why a dishwasher is leaking

In these cases, make sure to contact a licensed and trained professional, like SERVPRO, to fix the issue. Our technicians source out the problem and fix the surrounding areas affected by water damage. It's not a fun experience dealing with any type of unexpected home repair, or disaster. However, SERVPRO helps alleviate your stress and turn your home back to a comfortable and functional space. While catching the problem early, it saves time and money.