What our Customers say...
Very professional, scheduled appointment for next day and helped me with my mold issue. Highly recommend them for services.
Wow!!! Great experience. Thank you SERVPRO for the great work! they arrived in just 45 minutes after the call was made. They were very courteous, professional and thorough. I highly recommend them to all my peers.
I contacted the team due to destruction done by heavy storm. These guys are the best. For sure they are because they arrives as soon as they can and started their work. I felt so so much needed.
Fantastic job of removing all the water from my home, removing all the damaged carpet, wood floors. Baseboards etc to ensure my home was dried out in an expeditious manner that prevented much greater damage.
The initial diagnosis was painless and the process to remove was seamless. He carefully explained everything that was done and they did a great job keeping the house clean as they had to go in and out frequently. Recommended.
After discovering mold in our cold cellar. The team were very responsive and slotted us in quickly to have mold remediation done. They also gave us positive and helpful suggestions on how to prevent the issue from coming back thanks guys for a great job!!!
We dealt with the manager directly who was extremely helpful with providing a detailed inspection and quote on very short notice. Very professional and prompt service.
As an insurance agent, I work with SERVPRO Quite a bit. I choose to refer my clients to this location specifically for the people that work there. Ingrid Mejia is quick to call back a client, set up an appointment and follow through. Thank you guys!
More than satisfied! I really liked their punctuality and dedication to their work, so much appreciation on their professional work and I am very delighted to recommend this company to all of you!!!!
I sent a neighbor to use SERVPRO in Kensington and they were very happy. It was a disaster. Mentally and physically the person was drained after basement issues. Ingrid was able to get the situation under control, the issue fixed, and repairs underway. Meanwhile they were able to get the insurance straightened out and take a load of stress off of my friend.
Incredible company with great service. I love how knowledgeable they are and how helpful! So glad I can refer people to them. They can help with lots of different things, but if you’re a small business owner especially, they can walk you through the ways your employees can help mitigate loss in the event of any kind of water loss or other damage.
Terrence was exceedingly helpful, professional and punctual after we called in a panic during weekend basement flooding. He explained the situation was not as dire as the plumber had warned, the restoration needed much smaller in scale and cost. He went above and beyond to save us from doing work we didn't need. I'd recommend this shop to anyone.
We had a great experience with Max of SERVPRO of Wheaton/Kensington. When our basement flooded with raw sewage due to a combined sewer overflow (from excessive rain) in NW DC, I called several companies and got no response. Max was at our neighbors house and came to look at our place too. The next day it was all cleaned up and looked great. I had a punch list of things that still needed attention and he took care of them. He responded to text messages and phone calls which was very important to me. His team did a great job and I would highly recommend Max and his team.
The service I received from SERVPRO was outstanding. The staff (Alex & Osman) were very friendly and professional.
I would like to thank all who were involved with this incident; they made a bad situation bearable. The professionalism, work ethic and courteous service were exemplary. THANK YOU!!!
No additional recommendations. The 2 people from Servpro were both competent and compassionate, caring about property and us as the owners. I am very grateful for thier help and concern. Thank you!
Very neat, clean, and excellent. Could not be better.
Everything was great! Everyone was great, thank you so much.
We have been very pleased with the service rendered by servpro.
No suggestions for improvements. We have been very pleased with the service.
We appreciate the responsiveness and professionalism. The work was prompt and well-executed.
Philip and Max were great with us, explained everything to us and were polite and helpful throughout our issue.
Could not have been nicer or more polite. Also the most professional team I have dealt with in a long time. Thank you.